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Home :: HP :: HP Inkjet MFP, Printers Service Manuals :: HP Business InkJet 2800 series Service Manual
Printable version

HP Business InkJet 2800 series Service Manual

HP Business InkJet 2800 series Service Manual
HP Business Inkjet 2800/2800dt/2800dtn Service Manual

Contents:
product overview.................................................................................................................1
unique product features .......................................................................................................2
key selling points.................................................................................................................4
marketing statement.............................................................................................................6
product sku........................................................................................................................7
localization ........................................................................................................................8
dimensions........................................................................................................................10
front view ........................................................................................................................12
rear view..........................................................................................................................13
printing supplies area .........................................................................................................14
control panel ............................... ....................................................................................15
specifications................................ ....................................................................................17
competitive test suites.........................................................................................................20
user replaceable components................................................................................................21
consumables ................................ ....................................................................................22
technology updates.............................................................................................................27
value added services ...........................................................................................................29
education and training................................ ................................................................ ...... 31
support services .................................................................................................................33
standard warranty for the product .........................................................................................35
setup requirements..............................................................................................................41
contents of the box ............................................................................................................43
overall setup procedure ...................................................................................................... 44
install tray 2 ......................................................................................................................47
install auto-duplex unit/rear access panel (cleanout).................................................................49
install HP Jetdirect 620n print server card ...............................................................................51
install additional memory..................................................................................................... 53
enable accessories in printer driver.........................................................................................55
install ink cartridges ............................................................................................................57
install printheads.................................................................................................................59
paper type matrix................................................................................................................62
paper capacity and weight matrix..........................................................................................66
test hardware installation.................................................................................................... 67
contents of the software CD ROM for Windows...................................................................... 70
contents of software CD ROM for Macintosh........................................................................... 71
startup page of the CD browser for Windows......................................................................... 72
browse documentation................................ ................................ ..................................... 73
register product .................................................................................................................74
customization utility ...........................................................................................................75
install the printer software for Windows - direct...................................................................... 83
install the printer software for Windows - network................................ ..................................90
install the printer driver for Windows - using the Add Printer wizard ......................................... 104
test software installation ................................................................................................... 109
uninstall printer software for Windows................................................................................. 111
install toolbox................................ ................................ ................................................ 120
contents of the software CD ROM for Windows...................................................................... 127
contents of software CD ROM for Macintosh................................................................... 128
uninstall toolbox................................................................................................................ 129
startup page of the CD browser for Macintosh................................................................ 131
install the printer software for Macintosh.......................................................................... 132
share the printer software for Macintosh.......................................................................... 138
delete printer spooler queue for Macintosh..................................................................... 141
summary of driver configurations under different install methods ................................... 142
Web deployment of drivers.............................................................................................. 144
scrubber utility .................................................................................................................. 145
setup issues ....................................................................................................................... 146
print a Configuration page .............................................................................................. 152
overview of the control panel .......................................................................................... 157
LCD messages .................................................................................................................. 159
LED indications ................................................................................................................. 162
menu map........................................................................................................................ 164
loading media into trays .................................................................................................. 174
manual feed..................................................................................................................... 180
printing on both sides ....................................................................................................... 185
printing on special media................................................................................................. 196
firmware upgrading procedure ....................................................................................... 199
changing default software settings.................................................................................. 202
software features and functions....................................................................................... 203
navigating the driver user interface in Windows advanced tab..................................... 204
navigating the driver user interface in Windows paper/quality tab ................................ 218
navigating the driver user interface in Windows effects tab................................ ............ 222
navigating the driver user interface in Windows finishing tab.......................................... 225
navigating the driver user interface in Windows color tab .............................................. 227
navigating user interface in Macintosh X......................................................................... 229
overview of the Windows toolbox................................ ................................ .................... 241
HP Instant Support (HPIS) .................................................................................................. 249
myPrintMileage................................................................................................................. 259
EWS................................................................................................................................... 263
HP Web Jetadmin............................................................................................................. 288
firmware upgrading procedure ....................................................................................... 289
changing default software settings.................................................................................. 292
cleaning and maintaining the printer .............................................................................. 293
troubleshooting usage issues ................................ ................................ ............................ 294
troubleshooting paper-related problem .......................................................................... 297
clearing media jams......................................................................................................... 299
troubleshooting print quality-related problems................................................................ 302
low or excess use of ink in printouts.................................................................................. 305
incorrect color printouts ................................................................................................... 308
printing process ................................................................................................................ 311
writing systems .................................................................................................................. 313
ink delivery system ................................ ................................ ................................ ............ 314
ink supply station .............................................................................................................. 315
service station................................................................................................................... 316
paper path-feed motor and jam detection................................ ................................ .... 317
electronics ........................................................................................................................ 320
sensors and encoders....................................................................................................... 321
keypanel PCA .................................................................................................................. 322
media ease of use strategy.............................................................................................. 323
installer.............................................................................................................................. 332
input/output ..................................................................................................................... 334
key software improvements............................................................................................. 335
toolbox features ............................................................................................................... 337
driver features ................................................................................................................... 338
known issues ..................................................................................................................... 341
product escalation path by region .................................................................................. 353
white papers..................................................................................................................... 354
print test pages................................................................................................................. 357
configuration page .......................................................................................................... 362
serial number ................................ ................................ ................................ .................... 367
born-on date................................ ................................ ................................ .................... 368
color calibration test page............................................................................................... 369
printhead alignment ........................................................................................................ 372
diagnostic page............................................................................................................... 374
customer service checklist ............................................................................................... 376
field replacement unit: customer requirements............................................................... 377
repair flow chart ............................................................................................................... 378
exploded view .................................................................................................................. 379
tools for repair................................................................................................................... 382
non V-coded parts (CREW).............................................................................................. 384
non V-coded parts (FRU) .................................................................................................. 390
troubleshooting.................................................................................................. 411
quick checkup ................................................................................................................. 427
error codes ....................................................................................................................... 429
repackaging by customer to return to HP........................................................................ 446
repackaging kit: setup the exchanged unit..................................................................... 447
Details
SKU SKU32271
Pages: ................................. 472
Format: ................................ PDF document
Packing: ............................... ZIP-Archive
Language: ............................ English
 
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