Lexmark CS963e/CS963g Service Manual
Machine type / model number: 5066-630/5066-680
The Lexmark CS963 SFP is a color, network‑capable laser printer. All information in this Service Manual pertains to all models unless explicitly noted.
Contents:
Product information ...........................................................................................2
Edition notice....................................................................................................3
Notices, conventions, and safety information..........................................................8
Laser notice...................................................................................................... 8
Conventions ..................................................................................................... 9
Safety information ............................................................................................ 12
Change history ..................................................................................................18
General information ............................................................................................37
Printer model configurations ............................................................................... 37
Finding the printer serial number ......................................................................... 37
Selecting paper ............................................................................................... 38
Tools required for service ...................................................................................116
Diagnostics and troubleshooting ..........................................................................118
Troubleshooting precautions ..............................................................................118
Troubleshooting overview ................................................................................. 122
Securing the printer........................................................................................... 122
Fixing print quality issues .................................................................................. 125
Paper jams ..................................................................................................... 180
User attendance messages .............................................................................. 355
Printer hardware errors ..................................................................................... 388
Service menus .................................................................................................478
Understanding the printer control panel .............................................................. 478
Diagnostics menu.............................................................................................. 565
Configuration menu........................................................................................... 584
Entering Invalid engine mode............................................................................ 590
Entering Recovery mode................................................................................... 590
Service Engineer menu..................................................................................... 592
Parts removal....................................................................................................595
Important removal information .......................................................................... 595
Adjustments ................................................................................................... 620
Printer removals ............................................................................................... 636
Optional 550-sheet tray removals ....................................................................... 798
2 x 550-sheet tray removals.............................................................................. 830
1500-sheet tray removals.................................................................................. 862
2000-sheet tandem tray removals..................................................................... 905
Paper transport removals.................................................................................. 947
Paper transport with folding option removals ....................................................... 961
Booklet finisher removals ................................................................................. 1006
Booklet finisher removals 2 ............................................................................. 1031
Booklet finisher removals 3 ............................................................................. 1053
Booklet finisher removals 4 ............................................................................. 1069
Booklet finisher removals 5 ..............................................................................1103
Offset stacker removals....................................................................................1135
Staple finisher removals...................................................................................1139
Staple, hole punch finisher removals ...............................................................1181
Replacing parts and supplies .......................................................................... 1230
Component locations.......................................................................................1270
Printer configurations ......................................................................................1270
Adding available options in the print driver ........................................................ 1272
Port locations ............................................................................................... 1273
Roller locations................................................................................................ 1274
Sensor locations.............................................................................................. 1276
Motor locations................................................................................................ 1279
Optional 550-sheet tray motor locations ............................................................. 1280
2 x 550-sheet tray motor locations ..................................................................... 1281
1500-sheet tray motor locations........................................................................ 1281
2000-sheet tandem tray motor locations............................................................. 1282
Paper transport motor locations ........................................................................ 1282
Staple finisher motor locations ........................................................................... 1283
Staple finisher staple motor location ................................................................... 1284
Staple finisher tamper motor locations................................................................ 1284
Staple finisher transport motor locations............................................................. 1285
Staple finisher hole-punch unit motor locations .................................................. 1285
Staple finisher hole-punch unit sensor locations................................................. 1286
Staple, hole punch finisher hole punch motor locations...................................... 1287
Staple, hole punch finisher stacker motor locations............................................. 1287
Staple, hole punch finisher stapler motor locations............................................. 1288
Staple, hole punch finisher tamper motor locations ........................................ 1289
Staple, hole punch finisher transport motor locations ..................................... 1289
Booklet finisher compiler aligner motor locations............................................ 1290
Booklet finisher compiler media stack motor locations ................................... 1290
Booklet finisher stacker exit motor locations ................................................... 1291
Booklet finisher stacker motor location ........................................................... 1291
Booklet finisher transport drive 1 motor locations ........................................... 1292
Booklet finisher transport drive 2 motor locations ........................................... 1292
Booklet finisher booklet unit motor locations................................................... 1293
Maintenance..............................................................................................1294
Scheduled maintenance.................................................................................. 1294
Cleaning printer parts...................................................................................... 1299
Parts catalog...............................................................................................1310
Legend ...................................................................................................... 1310
Printer parts catalog .........................................................................................1311
Optional 550-sheet tray parts catalog ............................................................. 1348
2 x 550-sheet tray parts catalog...................................................................... 1355
1500-sheet tray parts catalog.......................................................................... 1365
2000-sheet tandem tray parts catalog............................................................. 1376
Output options........................................................................................... 1389
Offset stacker parts catalog .......................................................................... 1390
Paper transport parts catalog.......................................................................... 1393
Paper transport with folding option parts catalog ............................................. 1399
Staple finisher parts catalog............................................................................ 1419
Booklet finisher parts catalog .......................................................................... 1441
Staple, hole punch finisher parts catalog ........................................................ 1479
Printer specifications......................................................................................1512
Power consumption...................................................................................... 1512
Selecting a location for the printer................................................................... 1513
Moving the printer to another location............................................................. 1515
Noise emission levels...................................................................................... 1515
Temperature information ................................................................................. 1516
Options and features .....................................................................................1517
Available internal options ................................................................................ 1517
Firmware toner lock......................................................................................... 1517
Theory of operation........................................................................................1521
Printer......................................................................................................... 1521
Input option ................................................................................................ 1547
Output options............................................................................................. 1559
Index ..........................................................................................................1588 |
